Stock items ordered on-line may be returned in their original packaging including original invoice up to 14 days after the date of purchase, as long as they have not been worn, washed or altered in any way from their original condition.
This does not affect a customer’s statutory rights or the right to return faulty goods. Faulty goods may be returned at any time up to 30 days from the date of purchase and thereafter at the discretion of the company.
Bespoke, made to measure or personalised goods are strictly non- returnable. No refunds can be given once production has commenced.
All garments come with washing instructions enclosed. All our leotards are made with high quality special and delicate fabrics and should be washed with great care. We will not be held responsible for garments returned to us that have not been washed following the instruction below:-
*Cold non-bio hand wash
*Spin immediately and remove straight away.
*Do not use fabric conditioner. (This will dull shiny fabrics.)
*Do not drip dry
*Do not tumble dry
In the unlikely event you are not satisfied with your goods, please e-mail firstname.lastname@example.org with a contact telephone number and as much detail as possible stateing clearly why you are disatisfied to allow us to effectively resolve your issue.
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